Privacy and Cookies Policy
Your privacy is important to us. Learn how we collect, use, and protect your information when you convert PDFs to videos.
This Privacy and Cookies Policy describes the privacy practices relating to information that PDF to Video Inc. ("PDF to Video," "we," "us," "our") collects and uses on our websites that link to this policy, such as www.pdfvideo.ai or any other website where this policy is displayed (collectively, our "Site"), as well as through our PDF-to-video conversion services that allow users to transform PDF documents into engaging video presentations (our "Services").
Table of Contents
1. Information We Collect Through Our Services and How We Use It
We provide PDF-to-video conversion services that allow users to transform their PDF documents into engaging video presentations. Our Services help users create professional video content from static documents, with features including automated narration, visual transitions, and customizable templates.
In providing these Services, we may collect and process information from users' browsers, devices, and uploaded content. The information that we collect through our Services (referred to in this Privacy and Cookies Policy as the "Service Information") includes the following:
Document Processing Information
When users upload PDF documents for conversion, we temporarily process the content to extract text, images, and layout information necessary for video generation. This may include document metadata, file size, page count, and content structure. We also collect information about user preferences for video output, including template selections, narration options, and export settings.
Usage and Performance Data
We collect information about how users interact with our Services, including conversion times, feature usage, error logs, and performance metrics. This helps us improve our video generation algorithms and user experience. We may also collect device information such as browser type, operating system, IP address, and timestamp information.
We may combine any of the above Service Information with each other, and we may also combine it with information about users' interaction with our video outputs and conversion history to improve our Services and provide personalized recommendations.
2. Information We Collect On Our Site and How We Use It
We collect the following information from users, whether passively or actively, when users visit our Site ("Site Information"):
V Volunteered Information
You may share personal information with us when you create an account, subscribe to our newsletter, purchase premium features, upload PDF documents for conversion, or contact our support team. The information you share typically includes contact information (name, email address, phone number), billing information for premium subscriptions, and any content you provide in support requests. You do not have to share this information with us, but without it you may not be able to access certain features or services.
U Uploaded Content
When you upload PDF documents to our Service, we temporarily store and process this content to generate your video output. We may retain this content for a limited time to allow you to re-download your videos or make adjustments. You are responsible for ensuring you have the right to upload and convert any documents you submit to our Service.
C Cookies and Unique IDs
Like most web services, we use automated mechanisms (cookies, pixels, and local storage) with unique identifiers to track user sessions, preferences, and interactions with our Site. We may use third-party analytics services such as Google Analytics to understand user behavior and improve our Services. We may also use advertising cookies to show you relevant ads about our PDF-to-video conversion services on other websites.
How We Use Site Information
- Provide and maintain our PDF-to-video conversion Services
- Process your document conversions and deliver video outputs
- Respond to your questions, support requests, and feedback
- Improve our video generation algorithms and user experience
- Send you service updates, feature announcements, and marketing communications
- Prevent fraud and ensure the security of our Services
We will only process personal information you provide to us or we collect in accordance with applicable data protection laws including GDPR, CCPA, and other relevant privacy regulations.
3. How We Share the Service Information and Site Information
We may share Service Information with trusted third-party service providers who help us operate our PDF-to-video conversion platform, including cloud storage providers, video processing services, and analytics platforms that help us improve our Services.
We share Site Information with companies that help us operate our platform and market our services, such as payment processors for premium subscriptions, email service providers for communications, customer support platforms, hosting services, and analytics providers.
We may share information in the following circumstances:
- • As part of a business sale, merger, consolidation, or other business transaction
- • With subsidiaries and corporate affiliates
- • With third parties that help us provide the Site or Services
- • If required by law or in response to legal processes
- • Where we believe sharing may prevent harm or protect our interests
Important Note About Your Content
We do not share the content of your uploaded PDF documents or generated videos with third parties for marketing or advertising purposes. Your documents and videos remain private and are only processed by our systems and trusted service providers as necessary to deliver our Services to you.
4. "Cookies," "Pixel Tags," and "SDKs," and How We Use Them
What are Cookies and Pixel Tags?
Cookies are small data files stored on your device that help us remember your preferences, maintain your login session, and improve your experience with our PDF-to-video conversion service. Pixel tags (web beacons) are invisible elements on web pages that help us understand how you interact with our Site and Services. We use these technologies to provide a seamless experience when converting your PDFs to videos and to analyze usage patterns to improve our Services.
We may use the following types of cookies:
Essential Cookies
Required for our PDF-to-video conversion service to function, including maintaining your session during document upload and processing.
Analytics Cookies
Help us understand how users interact with our conversion tools and which features are most popular to improve our Services.
Preference Cookies
Remember your video template preferences, output settings, and other customization choices to streamline future conversions.
Marketing Cookies
Track your interactions with our marketing content and help us show you relevant information about our PDF-to-video features.
Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our PDF-to-video conversion service. For more information about managing cookies, visit www.aboutcookies.org .
Local Storage
We may use local storage technologies to temporarily store your PDF documents during the conversion process and to cache video templates for faster loading. This information is stored locally on your device and helps improve the performance of our Services.
5. Your Choices, and Your Opt-Out Options
We respect your privacy choices and provide several options for controlling how your information is used in connection with our PDF-to-video conversion services:
Account Settings
You can manage your account preferences, including email notifications, data retention settings, and privacy controls through your account dashboard. You can also delete your uploaded documents and generated videos at any time.
Marketing Communications
You can opt out of marketing emails by clicking the unsubscribe link in any email we send or by updating your preferences in your account settings. You will continue to receive important service-related communications.
Data Deletion
You can request deletion of your personal data and uploaded content by contacting our support team. We will process your request in accordance with applicable data protection laws.
Browser Controls
You can control cookies and tracking through your browser settings, use private browsing modes, or install browser extensions that block tracking technologies.
6. Third Parties on our Own Site
Our Site may include third-party services to enhance your PDF-to-video conversion experience. For example, we may use third-party video players to preview your converted videos, payment processors for premium subscriptions, or analytics services to understand user behavior. These third parties may collect information directly from your browser or device.
Important: Third-party advertising networks may use cookies and pixels to collect information about your activities on our Site and other websites to provide you targeted advertising about PDF conversion and video creation services. If you wish to opt out of targeted advertising, you can do so through the methods described in the "Your Choices" section above. Note that opting out does not stop all advertising, but makes ads less relevant to your interests.
Our Site may also contain links to third-party websites, video hosting platforms, or document sharing services. We do not control these external sites, and their privacy policies differ from ours. You access linked websites at your own risk, and we recommend reviewing their privacy policies before sharing any personal information.
7. Information Security
We implement comprehensive security measures to protect your PDF documents, generated videos, and personal information from unauthorized access, alteration, disclosure, or destruction.
Our Security Measures Include:
- • Encryption of data in transit and at rest
- • Secure file upload and processing systems
- • Regular security audits and vulnerability assessments
- • Access controls and authentication systems
- • Secure deletion of temporary files after processing
- • Monitoring and logging of system activities
While we implement industry-standard security practices to protect your information and content, no system is completely secure. We cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We encourage you to take steps to protect your account, such as using strong passwords and not sharing your login credentials.
8. International Transfers
Our PDF-to-video conversion services operate globally, and we may transfer personal information and uploaded content to third-party processors, cloud storage providers, or members of our corporate group located in different countries. Data processing may occur in the United States, European Union, or other territories where our service providers operate.
Please be aware: Countries outside your country of residence may have different data protection laws. However, we ensure that all transfers are conducted in accordance with applicable data protection regulations, including implementing appropriate safeguards such as standard contractual clauses where required.
9. Your Rights
Depending on your location, you may have certain rights regarding your personal information and uploaded content. These rights may include:
Right to Access
You can request access to the personal information we hold about you, including information about your PDF conversions and account activity. We will provide this information in a readable format within a reasonable timeframe.
Right to Correction
You can request that we update or correct any inaccurate or incomplete personal information we hold about you. You can also update most information directly through your account settings.
Right to Deletion
You can request deletion of your personal information and uploaded content, subject to certain legal limitations. We will delete your information unless we have a legitimate reason to retain it.
Right to Portability
You can request a copy of your personal information in a structured, machine-readable format, and you can request that we transfer this information to another service provider where technically feasible.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframes required by applicable law.
10. Changes to Privacy and Cookies Policy
We may update this Privacy and Cookies Policy from time to time to reflect changes in our PDF-to-video conversion services, legal requirements, or business practices. When we make significant changes, we will notify you by email (if you have provided an email address) or by posting a notice on our Site.
We recommend reviewing this policy periodically to stay informed about how we protect your information and handle your PDF documents and generated videos. Your continued use of our Services after any changes indicates your acceptance of the updated policy.
Questions About This Policy?
If you have any questions about this Privacy Policy, how we handle your PDF documents, or your rights regarding your personal information, please don't hesitate to contact us.